Shipping

Shipping costs are calculated at checkout according to geographic location.

We ship products within three working days of receiving an order. Within the UK we use a first-class track and signed for service. We will send you confirmation along with tracking details once your item(s) are dispatched. For UK based orders, you can expect a delivery time from point of purchase of 2 – 3 working days.

For overseas deliveries, we also use a tracked and signed for service.  For orders within Europe you can expect a delivery time of  5 – 7 working days. Deliveries to the USA typically take 10 – 14 days.

Please note that non-EU customers will be responsible for any import duties and local taxes incurred over and above postage costs.

All deliveries require a signature on receipt. We are unable to redirect orders once they have been dispatched

Returns and exchanges

If for any reason you are not completely satisfied with your online purchase and wish to return it for a full refund, please ensure that the goods are returned within 28 days of receipt. We cannot pay postage on returned items, but we will cover the cost of delivery on an exchanged item up to one time. Please ensure that any returned products are:

1. In the saleable condition in which you received them

2. In their original packaging

3. Accompanied by the emailed invoice as proof of purchase – this can be forwarded by email.

4. Sent using a tracked and signed for or recorded delivery service that enables tracking of your parcel.

You must notify us of your return by email to sara@english-weather.com

Once your return has been received and inspected, we will send you an email to confirm the status of your refund. Once approved, refunds will be automatically applied to your credit card / original method of payment within 5 working days.

Please return your items to:

English Weather
8 Winchester Place
London N6 5HJ
United Kingdom